Support

How can we help?

Email support@selflessly.io or call 317-799-9569. Tell us your company, what you were trying to do, and what you saw. A real person on our team will reply.

Your Selflessly account

  • Sign in at app.selflessly.io with your work email or your company's single sign-on.
  • Can't sign in or never got an invitation? Ask your company's Selflessly admin, or email us.
  • Receipts for every gift are emailed to you and are always available under My Giving in Selflessly.

Selflessly for Slack

  • Adding it: a Selflessly company admin adds the app from the Slack Marketplace or from Selflessly Settings > Integrations > Slack, then picks the channel for company-wide news.
  • Linking your account: run /selflessly link, sign in to Selflessly, then run /selflessly link followed by the code it shows you.
  • Commands: /selflessly give, /selflessly volunteer, /selflessly volunteer hours, /selflessly balance, /selflessly help. The Selflessly Home tab shows My Giving and your notification settings.
  • Removing it: a Slack workspace admin can remove the app in Slack, or a Selflessly admin can disconnect it in Selflessly settings. When the app is removed we stop sending and delete its Slack access token.

Selflessly for Microsoft Teams

  • Adding it: your Microsoft Teams admin adds Selflessly from the Teams app store. Then a Selflessly company admin opens a chat with Selflessly in Teams, types connect, and follows the link to connect your organization once.
  • Linking your account: most people are linked automatically by work email. If not, type link in your chat with Selflessly, sign in, and send the code it shows you back in that chat.
  • Commands: give, balance, volunteer, hours, preferences, link and help.
  • Removing it: remove the app in Teams, or disconnect it in Selflessly Settings > Integrations > Microsoft Teams. Nothing more is sent to Teams after that.

Giving in Slack and Teams

You can give with Impact Dollars, payroll deduction (if your company offers it), or a card or bank account you already saved in Selflessly. Card and bank details are never typed into Slack or Teams: a new payment method is added on our payment partner Stripe's secure page in your browser.

Admins

Company admins manage people, matching rules, campaigns and integrations in Selflessly settings. For anything you can't find, email support@selflessly.io.

Privacy and security

Read our Privacy Policy and Terms of Service. To ask for a copy of your data or to have it deleted, email privacy@selflessly.io.

New to Selflessly?

See a demo to find out how Selflessly can run your company's giving program.